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Frequently Asked Questions
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Where to leave luggage near Waterloo Station?
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Waterloo Station Luggage Storage Guide 2024
As its busiest train station, Waterloo is a true symbol of London! If your plans to explore London take you to the famous station, you’re in luck; it is not only full of history but also ideally located. From there, you’ll have easy access to the London Eye and the iconic king’s college. If you feel like it, Waterloo Station can also be a great starting point for a nice walk along the Thames. Not knowing what to do with their luggage upon arrival at their destination or on their way out are unfortunate situations travelers are all too familiar with. Late check-in and early trains don’t go well together, but thankfully luggage storage can save you from such dreadful situations. Many locations provide Nannybag left luggage near Waterloo Station. Get ready to enjoy London to the fullest because no bulky luggage will come between you and your thirst for discoveries. Safely book luggage storage online and have fun in London! We have all the tips you need for that right here!
How do I store luggage near Waterloo Station with Nannybag?
Storing luggage with Nannybag is easy and only takes a few seconds: you can book from the website or use the Nannybag App, available on the App Store and Google Play. Enter your location in the search bar, and you’ll have many options to store your luggage near you safely. You’ll quickly find luggage storage points in various key Waterloo Station locations. There are different ways to refer to luggage storage depending on the place you’re in. However, they’re all referring to the same luggage storage service. In the UK, for instance, you’ll find mentions of left luggage instead of luggage lockers. If so, no worries; it only means you’ll find a storage spot for your belongings.?
Is Nannybag luggage storage safe?
To guarantee a worry-free experience, Nannybag protects travelers’ luggage up to €10,000 against any incidents (loss, theft, or breakage) that may occur during the service. The booking process is 100% secure: numbered luggage tags are affixed to each piece of luggage deposited by customers, giving them peace of mind and making it easy for the Nannies (Nannybag partners) to identify each luggage item. Moreover, our Nannies are certified and carefully selected by our company to guarantee their professionalism and hospitality. Customers can also consult the online ratings for Nannybag and comments given to each Nanny by other travelers.
Things to know about Waterloo Station
What are the opening hours of Waterloo Station?
Waterloo Station is open Monday to Friday from 04:30 to 01:05, Saturday from 04:30 to 01:50, and Sunday from 05:30 – 01:05.
How do I get to Waterloo Station by public transportation?
Located in zone 1, Waterloo station is easily accessible via the following tube lines: Bakerloo, Northern, Jubilee, Waterloo and City. Waterloo is also served by several bus lines, and it is the last stop for routes 243, 521, 211, and 507.
Can I reserve a parking space at Waterloo Station?
Yes, the closest parking space you’ll find around Waterloo Station is handled by a private company named APCOA. You can either book and pay in advance online or pay on the spot. Enter the following information in your navigation system to get there: 3 Cab Rd, London SE1 8SJ. Bicycle spaces, disabled spaces, and motorbike spaces are also available in this parking
Are there any accessible toilets at Waterloo Station?
Yes, Waterloo Station’s accessible toilets are located opposite platform 19 and through the main arch (exit 3) on the left. Please note that a radar key is required to use the accessible toilet. This key can be obtained from a Waterloo Station staff member.
Where is the nearest place to drop off my luggage at Waterloo Station?
Nannybag offers various left luggage locations near Waterloo Station, as well as throughout the city and around London’s must-see monuments. Find the ideal luggage storage here, and safely store your luggage with full insurance included in the flat rate!
What security measures are in place for Covid-19 at Waterloo Station?
In Waterloo Station and the rest of London’s major transport hubs, Covid-19-related measures are quick to evolve, depending on the current health situation. For more information, Tfl (Transport For London) issued an online guide detailing all the measures taken to keep the London transport network safe and clean.
Is there free wifi at Waterloo Station?
Yes, Waterloo Station now provides free and unlimited wifi to the public.
What should I do if my train is delayed or canceled at Waterloo Station?
If your itinerary didn’t go as planned due to a delay or cancellation, you can get more information from the ticket and information desk located opposite platforms 16 and 17. In case of delay, you should know that trains operated by South Western Railway happen to have a Delay Repay policy. This policy applies for 15 minutes and over delays. Delay Repay claims can be made up to 28 days after the journey took place. Passengers may also file a claim for the expenses that they encountered during the disruption.
Are there any stores near Waterloo station?
Yes! As London’s busiest train station, it’s only fair that Waterloo Station hosts shops inside its premises. The following retail shops are available on location: Accessorize, Boots, Fatface, Foyles, Joules, Lush, M and S Simply Food, Oliver Bonas, Paperchase, Tech Express by WHSmith, Whistlestop and WHSmith.
How much credit should I put on my Oyster card?
Obviously, like any trip in general, your budget for transport depends on your plans. Here are some useful indications to give you a rough idea of what to expect when it comes to transports fees in London:
- What you’ll get for £20: a return journey from Heathrow, plus enough charge to travel around Central London for 1 or 2 days.
- What you’ll get for £25 to £30: a return journey from Heathrow, as well as travels around Central London for 2 to 3 days.
- If you’re planning on frequently traveling for 7 days straight or more, you should know that a £50 Oyster card is the best option.
Where to use a Visitor Oyster Card?
Visitor Oyster Cards can be used on a wide range of transport, which makes your visit to London easily manageable. Oyster cards can be used on:
- London Underground (also known as the Tube)
- London Overground
- Most National Rail services in London
- London buses
- South London trams
- Docklands Light Railway (DLR)
- IFS Cloud Cable Car
- Gatwick Express
- Heathrow Express and TfL Rail
- Thames Clipper River Bus
Where to buy food in London Waterloo?
London Waterloo is undoubtedly the city’s busiest train station, providing travelers with many snack, lunch, and dinner options. In Waterloo, you’ll have the possibility to find food at Bagel Factory, Benugo, Burger King, Caffe Nero, Caffe Ritazza, Costa Coffee, Délice de France, M and S Simply Food, McDonald's, Mi Casa, Prêt à Manger, Pure, Starbucks, The Pasty Shop, Upper Crust, or Wasabi.
Where can I find a restaurant near Waterloo station in London?
If you’re looking for a place to grab lunch or dinner around London Waterloo, you’re in luck! Just minutes outside the station, on Waterloo Road or Lower Marsh, you’ll find all sorts of cuisines, from French to Italian, Thaï, Cuban…The choice is yours!
I lost my cell phone at Waterloo station. What should I do?
If you lost your phone in London Waterloo, the best thing to do is act quickly! If you lost it while on a train or around train tracks, get in touch with South Western Railway. They have a Lost Property service located at Waterloo Station (12 Lower Road, Bishop's London SE1 8SE). You can also call them at the following number: +44 345 600 0650. If your phone was lost at Waterloo Underground station, you should contact Tfl (Transport for London) and fill out an online lost property inquiry
Are there any ticket offices and machines at Waterloo station?
Waterloo ticket offices are open Monday through Friday from 05:30 to 23:15, Saturday from 05:30 to 23:15, and Sunday - from 06:30 to 22:30. Waterloo station also has several self-service ticket machines available at all times during Waterloo station opening hours.
I have a problem with my ticket at Waterloo station, what can I do?
If you encounter any problems with the collection or use of the said ticket, with your ticket in Waterloo, try and find the nearest ticket office to ask for a staff member’s help.
How can I follow the live traffic information on the metro line that connects to Waterloo station?
The easiest way to get Waterloo status updates is to check TfL’s dedicated page. You’ll find live traffic information on all public transport connections to Waterloo. Keep this in mind, as it can be helpful with many other London stations.
Is there a phone charger at Waterloo station in London?
There are several places where you’ll find plugs throughout Waterloo station. The easiest options are the benches equipped with USB ports.
Learn more about Waterloo Station
Located in the Lambeth borough, on the south bank of the Thames River, Waterloo station is the busiest and largest London railway station. It is also called London Waterloo, located only a few minutes from the Tate Modern Museum. It was named Waterloo in honor of the victory at the Battle of Waterloo, where Napoleon Bonaparte was defeated. One of its most famous features is the Victory Arch, which was installed as a way to commemorate World War I and every staff member who tragically died in this war.
With 99.4 million journeys served each year, Waterloo isn’t only London but also Britain’s busiest railway station. Waterloo also happens to be London’s second busiest underground station, with 100.3 million tube journeys provided each year. But it didn’t always use to be this way: when London Waterloo first opened in 1848, only 14 trains came through the station daily! Another fun fact: the station once hosted a cinema set near platform one and opened from 1934 to 1970.
Waterloo station includes an underground station served by the London tube. London Waterloo is also accessible through buses 1, 26, 59, 68, 139, 172, 176, 188, 507, and 521. If you can, make the most of your time in Waterloo station and go see Waterloo Bridge and Westminster Bridge, both located within walking distance!
Find all the information about Waterloo station here: https://www.networkrail.co.uk/communities/passengers/our-stations/london-waterloo/
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