Who's never dreamed of traveling hands-free? If you want to travel freely, without luggage constraints, and you're not thrilled about having to wait in line to check in your luggage at the airport, then this is for you. Whatever your mode of transportation, traveling light is a real advantage. There are a multitude of reasons to use luggage or package transport to Portugal.
If you have any specific needs, you should know that our luggage transport service is also suitable. In addition to your luggage and parcels, we also take care of your personalized requests. A bulky and/or fragile musical instrument? Valuable sports equipment? Don't hesitate! Entrust us with your keyboard, guitar, skis, surfboard, golf clubs and any other valuable object that requires special attention.
Choosing Nannybag for your shipments to Portugal means opting for a secure quality service, with personalized care from A to Z.
The price of your reservation depends on several factors: the destination, the number of packages sent and their weight. We work closely with DHL to provide you with the best rates. To get a better idea of our prices, feel free to make a simulation on our website!
With luggage and parcel shipping, you can have anything delivered, whatever your needs are. Clothes, accessories, everyday items, musical instruments, sports equipment... Book a customized transport to Portugal now.
How to book luggage transport?
To book a shipment of your luggage, go to our site. Enter the following information:
- The address where the packages will be picked up;
- The delivery address;
- The date your shipment will be picked up;
- The number of packages.
The booking system will then offer you different packages, from which you can sort through using our filtering system. Once your reservation is confirmed, your labels will be sent to you by e-mail.
Is it only possible to book online?
Yes. To book your transportation in advance, go to our website.
Which payment methods are accepted?
You can book by credit card only. We accept Visa, Mastercard, and American Express.
Where can I find information about the Nannies where I can drop off my shipment?
Regardless of your type of shipment, you have the option of dropping it off at a Nanny, where our carrier will pick it up. If you choose this method when you make your reservation, we will provide you with several luggage storage facilities near the address you have indicated, as well as the time slot to be respected for the deposit of your luggage or package. The confirmation email of your reservation will also contain this information.
How can I track my shipment?
Once you have made your payment and your order has been confirmed, you will shortly receive a tracking number that will allow you to follow the route of your shipment online. You will be able to follow each step of the shipment thanks to the tracking link that will be provided to you.
How do I know when my luggage or packages are delivered?
Your tracking number enables you to follow the progress of your shipment in real time. Its tracking status is updated regularly. Once your luggage has arrived at its destination, a notification email will automatically be sent to the email address you provided, informing you of its reception.
I want to cancel my order, how do I proceed?
You may cancel your order until the last moment, before the carrier takes charge of your shipment. To do so, you simply need to log into your customer account.
I made my reservation but I want to change it. Is it possible?
Once your reservation is completed, you will not be able to modify it. Should you notice an error in your reservation or should your needs change, you will have to contact our customer service via email in order to cancel your order and create a new one.
In case of cancellation, do I get my money back?
If you cancel your reservation within 10 days prior to the collection of your shipment, you will receive a full refund within a maximum of 10 days after the date that was scheduled for collection. If you cancel your reservation more than 10 days prior to pickup, you will receive an immediate refund of the full amount of your booking.
I couldn't find an answer to my question, what can I do?
You can find the answer to your question by visiting our Help Center.
Very good experience
Very convenient and easy to book service
Our first experience with this service. Everything went very well. Perfect!!!
100% trustworthy, convenient and safe!