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Frequently Asked Questions

What is Nannybag?
How to book a luggage storage?
How much does a luggage storage cost?
What does the insurance cover?
Can I drop several bags off by deposit point?
What is the maximum size and weigh allowed?
Can I pay the luggage storage on the spot?
Where to find the exact address of the luggage storage?
Can I let keys to the luggage storage?
Can I drop a luggage off and let another person take it back?
I am not sure of the drop-off time. What should I do?
I am not sure of the pick up time. What should I do?
Can I cancel my reservation?
What should I do if the luggage storage is closed when I arrive?
I did not find the answer to my question? How to contact you?